Support.
Help with choosing a package, an order in progress, or something after delivery.
Start in Discord.
Orders are arranged in the BST server, so the team can usually help you there first. Staff will never ask for your Discord password.
Join the Discord- Not sure which package you need?Use the calculator, or tell the team how many boosts you have and the level you want.
- Check an order or ticketSign in to see your order status and open your Discord ticket.
- Read the FAQBoosting, payment, availability and how BST works.
- Send a messageUse the contact form; replies usually come through Discord.
- Refunds and cancellationsHow refunds are handled, and what to include in your request.
Common problems.
Invites can expire or be limited. Try the Join Discord button on this site again. If it still fails, use the contact form and we'll get back to you.
Sign in and open your orders. Otherwise tell the team your Discord username and the package you chose.
That package is out of stock or temporarily unavailable, or ordering is paused. Choose another package or ask in Discord.
Make sure you have joined the BST Discord server, then press "I've joined" when asked. If the ticket system is unavailable your order is still saved and the ticket opens when it is back; you can see its state under My Tickets.
Server levels update once enough boosts are active. Contact the team with your order ID and they'll check on it.
Contact the team with your order ID. See our Refund Policy.
When you contact us, include your order ID (for example BST-000142), your Discord username and a short description of the problem.